Shipping

Our customers know us for our speedy shipping! We do our best to get your order out quickly - we know how exciting it is to receive a new piece to add to your wardrobe.

Order Processing Times:

Orders placed before 3pm AEST on weekdays are shipped the same business day.

Orders made on Saturdays and Sundays are shipped the following Monday, excluding public holidays.

Please note, during sale periods, processing times may be extended due to increased volume.

Shipping Within Australia and New Zealand:

We offer free express shipping on orders over $300 AUD.

For orders under $300 AUD, standard shipping rates apply.

International Orders:

All international packages are sent with a required signature upon delivery.

Due to logistics and cost, we do not accept returns or exchanges for items purchased outside of Australia. We appreciate your understanding.

Lost Packages:

We will assist you in every way possible if your package is lost in transit. However, once the shipping courier has provided proof of delivery, we cannot be held responsible for the package.

If you wish to ensure receipt of your package, you can opt for a signature-required delivery at checkout.

Order Changes:

Once an order is placed, it cannot be cancelled. If you need to update your shipping address or shipping method, please contact us immediately at admin@montaigne.com.au.